We're Here to Help
Have a question about your order, our product, or anything else? Reach out and we'll get back to you within 1–2 business days.
Email Us
support@screenflex.shop
Mailing Address
ScreenFlex
1309B Jackson St
Nashville, TN 37208
United States
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (CT)
Saturday: 10:00 AM – 3:00 PM (CT)
Sunday: Closed
Before You Reach Out
Here are answers to our most common questions:
Where is my order?
Orders are processed within 1–3 business days and delivered within 3–7 business days. Once shipped, you'll receive a tracking email automatically.
Can I return my order?
Yes. We offer a 30-day money-back guarantee. Contact us at support@screenflex.shop with your order number to start a return.
My item arrived damaged — what do I do?
Email us within 48 hours of delivery with your order number and photos of the damage. We'll make it right immediately.
Do you ship outside the United States?
At this time we ship within the United States only.
We do not offer phone support. All inquiries are handled by email to ensure every customer gets a full, documented response.